Wayne Lewis
Galina
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pool and Beach Manager ( Watersports Manager)
Sandals Grenada
Pink Gin Beach, St. George’s, Grenada
10.2024 - Current
- Monitored weather conditions closely to ensure timely updates were provided to guests regarding potential risks or closures due to inclement weather patterns.
- Launched successful community outreach programs that increased public awareness about preserving coastal ecosystems while maintaining recreational access.
- Established partnerships with local educational institutions to provide internships and volunteer opportunities for students in marine biology or tourism fields.
- Evaluated employee performance regularly, offering constructive feedback aimed at fostering continuous improvement within the team.
- Performed regular safety inspections of pools and equipment to reduce hazards.
- Organized staff meetings to discuss safety protocols, facility updates, and ongoing improvement opportunities.
- Identified and proposed repairs, annual maintenance and upgrade items to promote safe environment.
- Maintained filtration system and other aquatic systems within facility to support proper operations.
- Reduced accidents by implementing comprehensive training programs for lifeguards and other staff members.
- Hired, trained and evaluated team members to meet departmental standards and goals.
- Enhanced pool safety by conducting regular inspections and maintenance of equipment.
- Developed lifeguard deck rotational system to monitor pools.
POOL & WATERSPORTS MANAGER
Sandals Dunns River Resort
109 Main Street Ocho Rios Saint Ann
02.2022 - 01.2024
- Opened hotel watersports and pool operation for initial opening of hotel.
- Created resources list and scheduling for team members for opening of hotel
- Implemented initial operations pool and watersports checklists and SOPs for the opening of the hotel
- Recruited initial team of 52 multi-skilled watersports and pool team members
- Conducted training of team members of initial tema in addition to organizing relevant life guard certification training and dive related trainings who needed such certifications to open property
- Oversaw budgeting and financial planning to maximize resource utilization for opening of the hotel and daily operations
- Monitored industry trends to keep operations competitive and innovative
- Forecasted expected demands and created plans to accomplish objectives within set budgets
- Conducted regular performance evaluations to motivate and develop staff.
ASSISTANT POOL & WATERSPORTS MANAGER
Sandals Ochi Beach Resort
Ocho Rios
07.2021 - 02.2022
- Troubleshot pool pump and filter equipment failures and remedied problems to restore functionality for a total 138 pools
- Monitored ECO- Lab and Culligan water treatment equipment to ensure pool functions stayed optimal
- Trained team and supervised them on the proper procedure to assemble/ dissembled pumps or filters for repair of functionality
- Managed overstocking, restocking and inventory control procedures during shifts
- Directed training and retraining of a team of 87 staff members on pool equipment operation and other procedures to boost performance and enhance business results
- Maintained comprehensive documentation of equipment repairs, maintenance activities, and performance data for future reference.
- Established team priorities, maintained schedules and monitored performance.
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
MANAGER IN TRAINING
Sandals Resorts International
Montego Bay
10.2019 - 07.2021
- Monitored activities and directed scanning of swimming pool and adjacent areas to prevent injuries, accidents or drownings
- Hired, trained and evaluated team members to meet departmental standards and goals
- Adjusted pool chemical balance to maintain general water cleanliness
- Performed regular safety inspections of pools and equipment to reduce hazards
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
SCUBA DIVING INSTRUCTOR
Beaches Ocho Rios Resort & Golf Club
Ocho Rios
11.2016 - 09.2019
- Provided various watersports activities to guests based on their requests
- Observed students/guests to assess abilities, interests and learning objectives for personalized lesson planning
- Observed and monitored the surroundings, to ensure areas are kept clean and equipment in order
- Assisted with mentoring and training of teammates
- Provided amicable resolutions to guests complaints and concerns
- Periodically walked the beach, pool area and property to inquire whether or not our guest would require and/or be interested in any of the water sports activities
- Provided underwater training to divers
- Provided recreational diving experience to guests by introducing them to a new world under the water
- Assisted and conducted training programs for certified divers
- Assessed various hazards of dive sites and relaying those information to divers.
MERCHANDISER
Mother's Enterprises Limited
03.2014 - 03.2016
- Maximized customer interests and sales levels by ensuring that products were properly displayed
- Produced layout plans for store and maintained store shelves and inventory
- Built constructive customer relationships and team with channel partners to build pipeline and close deals.
Education
Heart Trust NTA
Montego Bay, Saint James07.2021
Certified Scuba Diver -
PADI International
10.2018
Skills
- Pool Chemistry Management
- Safety Implementation
- Project Management
- Equipment Troubleshooting
- Maintenance Planning
- Work Order Management
- Staff Management
- Safety Protocols
- Team Leadership
- Vendor Relationship Management
- Electrical Systems
- Inventory Monitoring
- Contractor Management
Certification
- Master Scuba Diver Trainer (2018)
- Open Water Scuba Instructor (2018)
- Emergency First Response Instructor (2018)
- Divemaster (2018)
- Rescue Diver (2017)
- Emergency Oxygen Provider (2017)
- Advance Diver (2017)
- Open Water Diver (2017)
Additional Information
References
1. Michael Clarke : Director of Pool & Watersports Operation - Sandals Resorts International - 1(866)503-8409
2. Deidre Calbert : Mechanical Engineer - Maxim Mechanical Services & Supplies - 876-537-5853
Timeline
Pool and Beach Manager ( Watersports Manager)
Sandals Grenada
10.2024 - Current
POOL & WATERSPORTS MANAGER
Sandals Dunns River Resort
02.2022 - 01.2024
ASSISTANT POOL & WATERSPORTS MANAGER
Sandals Ochi Beach Resort
07.2021 - 02.2022
MANAGER IN TRAINING
Sandals Resorts International
10.2019 - 07.2021
SCUBA DIVING INSTRUCTOR
Beaches Ocho Rios Resort & Golf Club
11.2016 - 09.2019
MERCHANDISER
Mother's Enterprises Limited
03.2014 - 03.2016
Heart Trust NTA
Certified Scuba Diver -
PADI International