Richard Dixon
St. George
Summary
Dynamic Managing Director with a proven track record in revenue growth management and team collaboration. Expert in implementing strategic business initiatives that drive market expansion and enhance product offerings. Skilled in mentoring and training, fostering high-performing teams to achieve organizational goals.
Committed to helping others realize their potential through a dedicated process of Coaching and Mentoring programs.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Managing Director
Glenelg Spring Water Inc.
08.2020 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Assisted in recruiting, hiring and training of team members.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Certified Business and Personal Development Coach
Caribbean Institute of Leadership and Coaching
07.2015 - 08.2020
- Assisted clients with developing and maintaining capital plan to sufficiently meet development and remodel obligations.
- Engaged with prospective customers to qualify product fit via multiple channels.
- Fostered positive, proactive and professional relationships to achieve short- and long-term business goals.
- Coordinated business and financial health reviews to discuss business performance and new opportunities and provide benchmarking data and insights.
- Attended seminars, business expos and other events to develop and support small businesses.
- Assessed client's personal and financial picture and determined action plan to support start-up, recovery and expansion of business.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Provided coaching and mentoring to employees.
General Manager
Lavada's Laundry
07.2010 - 09.2015
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Service Administration Manager
Courts (Unicomer) Barbados Ltd
09.1990 - 06.2010
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Reduced employee turnover through employee development and other retention measures.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Built and managed processes for tracking and monitoring department performance.
Education
MBA - Business Administration And Management
05-2010
Bachelor of Science - Management
07-2001
Skills
- Mentoring and training
- Revenue growth management
- Human resources management
- Sales leadership
- Team collaboration
- Succession planning
- Business administration
- Business development
Certification
- Certified Personal and Business Development Coach (Action Coach)
Timeline
Managing Director - Glenelg Spring Water Inc.
08.2020 - Current
Certified Business and Personal Development Coach - Caribbean Institute of Leadership and Coaching
07.2015 - 08.2020
General Manager - Lavada's Laundry
07.2010 - 09.2015
Service Administration Manager - Courts (Unicomer) Barbados Ltd
09.1990 - 06.2010
University of Surrey (U.K.) - MBA, Business Administration And Management
The University of The West Indies - Bachelor of Science, Management
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