MARY YAA OPOKU
Healthcare assistance
Gillingham Kent ,Gillingham
Summary
I am thrilled to apply for the Elderly Caregiver position at your esteemed organization. With a genuine heart for helping others, I am excited about the opportunity to provide compassionate care to seniors in need. Caring for the elderly is not just a job for me; it's a calling. I bring a warm and empathetic approach to caregiving, ensuring that every individual receives the respect, dignity, and companionship they deserve. From assisting with daily activities to offering a friendly ear, I am dedicated to creating a supportive and nurturing environment.
Compassionate Healthcare Assistant with a comprehensive background in effective, efficient care of elderly patients in care home settings. Providing exceptional care, thorough monitoring and dedication to safe nursing practices for continued patient trust. Maintaining excellent levels of patient care through continued kindness and commitment safe working practices. Over the years, I have gained medical experience by working in various pharmacies and as empathetic Live-in Carer with over 4years of experience providing exceptional care to elderly patients. I gained caring skills while taking care of my sick grandfather, who was suffering from gastritis, hypertension, and dementia between September, 2012 to July 2015. He died at the age of 83 early 2023, he was the founder of Habmay Pharmacy and a retired teacher. Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinical Support Worker As a Night Shift Carer
Enabling Care For You
12.2023 - Current
- As a private live-in carer, I ensure offered support with the day-to-day activities, personal hygiene maintenance, companionship, and even specialist medical care support
- I care so much for the old and provide support to those suffering from mental illness, anxiety disorders, dementia patients with chronic illness
- Accompanying clients to appointments and reminding them of their schedules for the day
- Providing emotional support and guidance for the clients
- Assisting with mobility support
- Administration of medications
- Flexibility and caring
- Housework and friendliness
- Attentiveness and respect.
Residential Nursing Home as Day Care
Ashley Gardens,ME15 8RA
01.2024 - 05.2024
- Fulfilling the daily needs of all 50 residents in the Residential Nursing Home, I ensure that all their physical, emotional, and nutritional needs are provided for at each stage of the day
- Assisting residents when getting out of bed, dressing and for all personal hygiene and toileting
- Helping to manage residents with physical disabilities including mobility and incontinence
- To assist with basic wound dressing and catheter care under the instruction of the nursing team
- Helping the residents using aids and equipment, following health and safety procedure at all times
- Access risk, manage incidents, and provide person-centre support to ensure the safety and wellbeing of all residents throughout the nights as a sleeping night support worker.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained clean, safe, and well-organized patient environment.
- Kept accurate records of patients' care, condition, and progress.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Health care Assistant
Castlemoore limited
12.2023 - 01.2024
- Supported team members in delivering personal care, including washing, dressing, and general hygiene
- Monitored and observed patients, safeguarding their physical and mental well-being
- Promptly reported any changes in the patient's health
- Administer medication and maintain accurate medication records
- Monitoring and recording vital signs, changes in health, and reporting any concerns to the healthcare team
- Demonstrated track record of providing exceptional emotional and physical care, companionship, and dealing with household tasks
- Supervised and trained 10+ interns and care assistants in general wards and mental health units, fostering a supportive and professional workforce
- Designed an all-inclusive training booklet on procedures and protocols, facilitating the onboarding process for new staff and ensuring consistent standards of care
- Recognised as the esteemed 'Best Employee of the Month' award for exceptional dedication and commitment to providing high-quality care
- Enhanced daily operations and processes in the rehabilitation unit, resulting in improved care for elderly patients during their recovery journey
- Initiated regular meetings with community groups and social services, actively contributing to the development of new services and mental health programs.
Clinical Support worker
Christ the King Residential home and Hospitality
01.2018 - 10.2023
- Supporting nurses and doctors in delivering outstanding patient care to over 1,500 patients, I act as the key communication point between patient, relatives
- Responsible for overseeing all administration operations
- Communicating with patients
- Working under the supervision of a Registered Nurse/Midwife
- Washing / dressing patients
- Taking patients physiological observations
- Making beds and cleaning bed areas
- Serving meals and assisting feeding patients
- Talking and listening to patients.
- Supported nursing staff with routine procedures including wound care, medication administration, and vital sign monitoring for consistent quality of care delivery.
- Aided in the accurate documentation of patient information, supporting efficient medical recordkeeping processes.
- Attended scheduled patient care conferences, in-services and departmental meetings.
- Upheld patient privacy and confidentiality by adhering to strict HIPAA regulations in all aspects of documentation, communication, and recordkeeping.
- Prepared initial delivery tickets and checked demographic info on new patients.
- Assisted therapists with therapeutic interventions designed to promote functional independence among patients dealing with physical challenges or disabilities.
- Performed routine office tasks necessary for office operation and presentation.
- Communicated medical need for patient visits to scheduling department.
Personal Care Assistant
Personal Care Assistant
03.2018 - 06.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Remained alert to problems or health issues of clients and competently responded.
- Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
- Scheduled and accompanied clients to medical appointments.
Medical assistance
Topshigh Pharmacy
01.2017 - 10.2019
- Delivering medicines to wards on a prescription basis
- Giving proper dosage to clients (i.e., measuring and mixing drugs according to prescription)
- Attending to patients, developing a hearing ear for patients, and paying attention to their complaints concerning their condition and providing them with the appropriate drugs under the supervision of the pharmacist.
- Rendered necessary medical assistance to undocumented aliens and arranged transport to medical facility in emergency situations.
- Enhanced patient care by providing accurate and timely medical assistance during clinic visits.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Education
Pharmacy Assistant - Science Education
MACORE Pharmacy
Ghana 08.2023
Human resource management and Psychology - Human Resources Management
Kwame Nkrumah University of Science and Technology
12.2022
Skills
- Taken care of sick patients
- Responsible and well-organized
- Providing care assistance
- Patient enough to maintain calm demeanor in the face of challenging behavior and high stress situations
- Team player and team compliance
- Providing high standards of care for elderly, with a focus on daily care such as hygiene, mental stimulation and general wellbeing
- Companionship as I'm very friendly and supportive when it comes handling elderly and all my patients
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Motivational Interviewing
- Healthcare administration
- Clinical Procedures
- HIPAA knowledge
- Patient confidentiality
- Clinical Documentation
- Clinical assessment
- Quality Improvement
- Diagnostic Testing
- Medical Equipment Operation
- Direct Patient Care
- Certified in CPR/AED
- Vitals monitoring
- CPR/AED
- Room preparation
- Support Services
- Progress Tracking
- Treatment plan implementation
- Physician support
- Electronic Medical Record Software
- Heartsaver First Aid CPR AED
- MEDITECH EHR Software
Accomplishments
With the various care homes I have worked with and also much experience gain from health care ,I can say I have been able to put smiles on the faces of my residents. smile they say is the big medicine for a healthy body. Recommendations from various residents and community
Certification
- Certificate in Moving and Holding by DHR.
- Certificate in Medical Assistance by Macore Pharmacy.
- Certificate by CSTF Aligned Mandatory Training.
- Certificate in Care
- Catheter Care & Maintenance
- Basic Wound Care & Dressing
- First Aid,Health and Safety training
- Managing and safe handling of medications
- Use of the pass force and care planner
- Red Rock trainings
- Human Psychology degree
References
Available on request
Hobbies and Interests
- Participating in social activities.
- Volunteering.
- Taken care of sick people
- Watching documentaries and reading books.
- Leadership roles and responsibilities.
- Providing care assistance
Languages
English
Bilingual or Proficient (C2)
French
Elementary (A2)
Timeline
Residential Nursing Home as Day Care
Ashley Gardens,ME15 8RA
01.2024 - 05.2024
Health care Assistant
Castlemoore limited
12.2023 - 01.2024
Clinical Support Worker As a Night Shift Carer
Enabling Care For You
12.2023 - Current
Personal Care Assistant
Personal Care Assistant
03.2018 - 06.2023
Clinical Support worker
Christ the King Residential home and Hospitality
01.2018 - 10.2023
Medical assistance
Topshigh Pharmacy
01.2017 - 10.2019
Pharmacy Assistant - Science Education
MACORE Pharmacy
Human resource management and Psychology - Human Resources Management
Kwame Nkrumah University of Science and Technology
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