Dedicated secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SECRETARY
CARRIACOU, AND PETITE MARTINIQUE FESTIVALS
01.2019 - 01.2022
Handling and directing calls, greeting visitors, scheduling an appointment Taking messages, assisting the CEO in documenting financial statement
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Drafted agendas, recorded minutes, and generated documents to facilitate meetings.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
ASSISTANT OFFICE CLERK
MINISTRY OF CARRIACOU AND PM AFFAIRS
04.2014 - 01.2018
Typing letters, memorandum, preparing minutes Assisting personnel, filing documents, receptionist, and secretarial duties Protocol, liaison officer, and other duties from time to time
Improved customer satisfaction with timely and accurate responses to inquiries and concerns.
Completed clerical tasks such as filing, copying, and distributing mail.
Education
TECHNICAL DIPLOMA - General Office Administration
T.A. MARRYSHOW COMMUNITY COLLEGE
Six Roads, Carriacou
07.2019
VOCATIONAL QUALIFICATION - General Office Administration
T.A. MARRYSHOW COMMUNITY COLLEGE
Six Roads, Carriacou
07.2012
NVQ Certificate Level 1 - General Office Administration
T.A. MARRYSHOW COMMUNITY COLLEGE
Six Roads, Carriacou
07.2012
CXC CERTIFICATE (DIPLOMA) - CSEC
BISHOP'S COLLEGE
Beausejour, Carriacou
06.2007
Principles of Business - Grade 1 -
Office Administration - Grade 1 -
Religious Education - Grade 3 -
English A – Grade 3 -
Social Studies – Grade 3 -
Math's Grade 3 -
Management of Business Unit 1 Grade 4 -
CVQ Certificate Level 1 - General Office Administration
T.A. MARRYSHOW COMMUNITY COLLEGE
07.2020
General Office Administration – Level 1 -
T.A. MARRYSHOW COMMUNITY COLLEGE
01.2012
Skills
Office skills
Microsoft Excel
Microsoft words
Microsoft Publisher
Communication skills
PowerPoint
Administrative Support
Problem-Solving
Organizational Skills
Customer Service
Certification
Grenada Cultural Foundation - Financial Management, 07/2021
Coursera - Georgia Institute of Technology – Write Professional Emails in English – online non-credit, 09/2020
Coursera - IESE Business School University of Navara – Principles of Accounting, 09/2020
Coursera – the University of Minnesota – Preparing to Manage Human Resources, 09/2020
Hospitality skills Training in Front Office Procedures, Housekeeping and Digital Marketing, 04/2019
Organizational Leadership Training, 06/2017
Negotiation Skill, 09/2016
Personal Life Skills, Development Training Session, Self Esteem, Team Building, Conflict Management, Self-Empowerment, 09/2016
Awards
PLAQUES| BREDGE LEARNING INSTITUTES INC., 07/2021 - 2022 Award of Excellence - Business Tutor of the year Award of Excellence – Most outstanding CXC Tutor Foundation tutor award 2022 Most improve student Mathematics 2022 Most outstanding Principles of Business of Student, 07/2020-2021
Timeline
SECRETARY
CARRIACOU, AND PETITE MARTINIQUE FESTIVALS
01.2019 - 01.2022
ASSISTANT OFFICE CLERK
MINISTRY OF CARRIACOU AND PM AFFAIRS
04.2014 - 01.2018
TECHNICAL DIPLOMA - General Office Administration
T.A. MARRYSHOW COMMUNITY COLLEGE
VOCATIONAL QUALIFICATION - General Office Administration
T.A. MARRYSHOW COMMUNITY COLLEGE
NVQ Certificate Level 1 - General Office Administration
T.A. MARRYSHOW COMMUNITY COLLEGE
CXC CERTIFICATE (DIPLOMA) - CSEC
BISHOP'S COLLEGE
Principles of Business - Grade 1 -
Office Administration - Grade 1 -
Religious Education - Grade 3 -
English A – Grade 3 -
Social Studies – Grade 3 -
Math's Grade 3 -
Management of Business Unit 1 Grade 4 -
CVQ Certificate Level 1 - General Office Administration
T.A. MARRYSHOW COMMUNITY COLLEGE
General Office Administration – Level 1 -
T.A. MARRYSHOW COMMUNITY COLLEGE
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