Ladedra Hyacinth
Katy
Summary
Veterinary student with strong focus on team collaboration and learning new skills. Equipped with skills in animal care, costumer service, and conflict resolution. Known for reliability and adaptability to meet changing needs. Always eager to learn new skills and further improve on present skills.
Overview
7
7
years of professional experience
Work History
Care Concierge
VCA Animal Hospital Urgent Care
01.2024 - 08.2024
- Reach out to clients prior to visit and collect required information
- Greet clients and bring them to their exam room
- Assist veterinarians by entering electronic medical record in real time during the exam
- Create present and explain treatment plans per the veterinarians recommendations
- Coordinate treatments with the veterinary technician team
- Review discharge instructions including medication with clients
- Checkout and collect payment in the exam room
- Proficient in the software WoofWare
Lab Research Assistant
Cooperative Agricultural Research Center
09.2022 - 12.2023
- Conducted in basic lab procedures and preparing buffers; will assist with chemical analysis using various instruments including ICP, HPLC, GCMS, IC, and TOC
- Conducted in the transfer of data to excel manually and will assist in labeling tubes and cleaning the lab plastics and glassware
- Performing other duties as assigned
- Supported project leads in grant applications by presenting detailed preliminary data demonstrating feasibility of proposed studies.
ONT8
06.2022 - 08.2022
- A 10-week internship developing and implementing new innovation for the benefit of the facility
- Collected and analyzed data to assess the success of implementation and present my findings
Area Manager Intern
Amazon Fulfillment Center
06.2021 - 08.2021
- Responsible for executing safety, quality, and efficiency processes for teams of 50+ associates
- Provides support for various departments for daily operations to ensure completion of daily metric goals
- SAT2
Customer service Assistant and Veterinary Assistant
Vetco Vaccination Clinic
01.2020 - 01.2021
- Educated and sold owners heartworm and flea and tick prevention
- Selling customers Heartworm and flea prevention
- Educating owners on the importance of vaccination and prevention
- Certified Veterinary Assistant-Pending Practical Experience
Veterinary internship
Mayde Creek Animal Health Center
01.2018 - 01.2019
- Shadow and assisted in a licensed veterinary facility acquired over 100+ hours
- Proper Animal restraint
- Drawing medication for doctors
- Obtaining and testing samples
Education
DVM - Doctor Of Veterinary Medicine
St. George’s University School of Veterinary Medicine
St. George's Grenada 01.2028
Bachelor of Science - Agriculture with a focus in Animal and Food Science, Minor in Chemistry
Prairie View A&M University
Praire View, Texas 12-2023
Skills
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
- Fear Free Certified
Timeline
Care Concierge
VCA Animal Hospital Urgent Care
01.2024 - 08.2024
Lab Research Assistant
Cooperative Agricultural Research Center
09.2022 - 12.2023
ONT8
06.2022 - 08.2022
Area Manager Intern
Amazon Fulfillment Center
06.2021 - 08.2021
Customer service Assistant and Veterinary Assistant
Vetco Vaccination Clinic
01.2020 - 01.2021
Veterinary internship
Mayde Creek Animal Health Center
01.2018 - 01.2019
DVM - Doctor Of Veterinary Medicine
St. George’s University School of Veterinary Medicine
Bachelor of Science - Agriculture with a focus in Animal and Food Science, Minor in Chemistry
Prairie View A&M University
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