Kénaz Richards
Saint George's,03
Summary
A passionate, honest and dependable worker dedicated fully to any task given. Completed secondary schooling at the Grenada Boys Secondary with 8 CXC subjects, transitioning to a successful two years at the TAMCC acquiring an associate degree in Information Technology and over 3 years working in customer service, data entry, sales and accounts and operations field.
Overview
6
6
years of professional experience
Work History
Member Service Representative
Grenville Cooperative Credit Union
04.2023 - Current
- Handling of cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors
- Opening new member accounts
- Processing of payrolls
- Built rapport with members by engaging in genuine conversations and demonstrating a commitment to their financial wellbeing
- Managing daily balancing tasks reducing discrepancies in accounting records while maintaining accuracy
- Managing inventory/stock report
- Accounting for items received and given out from storage ensuring a monthly report is given to supervisor showing what current stock and recommending items that may need to ordered Inputting of Cheque Request vouchers in proprietary system Exposed to loan and accounting processes, procedures and protocols.
Storeroom Manager
Mount Pure
02.2022 - 08.2022
- Acting as Storeroom Cashier Inventoried warehouse stock on monthly, quarterly and annual basis
- Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition
- Coordinating and managing overall Purchasing, Receiving and Storeroom operations
- Recorded information, shortages and discrepancies to keep records current and accurate
- Lead warehouse improvement initiatives to advance operational efficiencies and increase revenue.
Field Data Collection Assistant
GIZ / NAWASA
04.2021 - 08.2021
- Collecting Geographic Information System (GIS) Mapping Data of NAWASA's Assets (pipelines, Meters, Hydrants Etc...) Detailing and Coordinating Where and How Mapping Will Take Place Establishing coordinating strategies with Mapping Team throughout day to ensure Mapping is being done as Efficiently as Possible Input of Information in Nawasa's Database
Operations Data Clerk
Grenada Breweries Ltd.
01.2020 - 05.2020
- Assistant to Operations Manager Collecting Data from brewers on brewing information, such as brew material content, brewing time etc.., ensuring information fell within standard parameters provided Input of all details regarding issues on production Kénaz Richards kenaz.richards@gmail.com (473) 534-3786/456-2735 , Relaying results of past day's production results to board at daily morning meetings Logging electrical & water usage data from the previous day (Utilities tracking) Dept
- Staff overtime/allowance detailing
Operations Clerk
CIBC First Caribbean
12.2018 - 09.2019
- Proofing - Scanning of processed cheques (all cheques from tellers) to be sent to other banks Receiving, sending out and logging of all bank mail Ensuring all teller cheques are negotiable for processing Filing & logging of major bank documents
Pre-Sales / Data Entry Clerk
Grenada Breweries Ltd.
10.2018 - 12.2018
- Ensured accurate recording of data from documents, specifying quantity, product type, dates, etc
- Recording of stock adjustments and transfer of stock
- Entering & reconciling data daily with source documents to verify accuracy Engaging with customers to procure orders, coordinating consignments (ensuring they are collected and delivered in timely manner) Coordinating and recording breakages and replacements from trucks &/or customers Verifying and reconciling empties/products coming out of the ongoing cycle of counting activities
Customer Service Representative
CIBC First Caribbean
05.2018 - 08.2018
- Inventory Keeping Customer Support (Telephone & face to face) Filing & organizing customer files Telling
Education
Information Technology -
T.A Marryshow Community College
07.2018
CXC -
Grenada Boys Secondary
07.2016
Skills
- Proficient in Microsoft Office Suite (Word/Excel etc)
- Adobe Suite Skills
- Experienced in Customer Service
- Excellent Conversational Skills
- Proficient in Branch Teller Applications
- Adaptability
- Excellent Ability to Work Under Pressure
- Time Management
- Experienced in Data Entry
- Sales / Pre Sales
- Project Management
- Proficient in GIS Mapping & Data Collection
- Warehouse Logistics
- Excellent Team Building & Coordination Skills
Accomplishments
- Used knowledge of Adobe Acrobat to create a fully automated balancing sheet, eliminating the need for manual balancing as was the standard practice for both tellers and supervisors. The result has been a significant reduction in production time.
- Used know knowledge of Adobe Acrobat to make previously static forms fillable, allowing for tellers to complete certain processes significantly faster.
- Used knowledge Microsoft Excel to develop multiple inventory tracking spreadsheets.
Additional Information - Pending Updates
- Pursuing 'Commercial Banking & Credit Analyst' (CBCA) course certification with Corporate Finance Institute (CFI)
- In process of receiving accounts training at current place of employment (Grenville Cooperative Credit Union)
- In process of receiving Visa Cards Issuance training at current place of employment (Grenville Cooperative Credit Union)
References
- Juliet Ranger, Assistant Supervisor, Grenville Cooperative Credit Union, (473) 419-1323
- Dwayne Clement, C.E.O, Yogo Foods Grenada, (473) 405-6970
- Paula Lambert, Warehouse Manager, Carib Brewery Gnd Ltd., (473) 419-0162, paula.lambert@grenadabreweries.com
- Susan Antoine, Local Processing Dept. Supervisor, CIBC First Caribbean, (473) 407-4860
- Delano Pasea, Operations Manager, Carib Brewery Gnd Ltd., (473) 419-0177
- Damani Bruno, Engineer & Project Supervisor, Planning & Design Dept., NAWASA, (473) 410-2394
- Anelle Roberts, GIS Mapping, NAWASA, (473) 405-0952
- Curlan Bholar, Technical Advisor, German Development Cooperation, (473) 457-4189
Timeline
Member Service Representative
Grenville Cooperative Credit Union
04.2023 - Current
Storeroom Manager
Mount Pure
02.2022 - 08.2022
Field Data Collection Assistant
GIZ / NAWASA
04.2021 - 08.2021
Operations Data Clerk
Grenada Breweries Ltd.
01.2020 - 05.2020
Operations Clerk
CIBC First Caribbean
12.2018 - 09.2019
Pre-Sales / Data Entry Clerk
Grenada Breweries Ltd.
10.2018 - 12.2018
Customer Service Representative
CIBC First Caribbean
05.2018 - 08.2018
Information Technology -
T.A Marryshow Community College
CXC -
Grenada Boys Secondary
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