Summary
Overview
Work History
Education
Skills
Timeline
References
Hobbies
Generic

Keshon Joseph

St. George's

Summary

I am a results-driven young professional with proven expertise in management and client relationship building. Skilled in contract negotiations, mentorship, and conflict resolution, with a strong ability to collaborate across teams and adapt to changing business needs. Dependable and focused on delivering exceptional service and achieving organizational goals.

Overview

10
10
years of professional experience

Work History

Inventory Clerk (Part time)

NAWASA
12.2015 - 01.2016
  • Managed and track end of year stocks ensuring accuracy by counting items
  • Report updated stock records and other storage items

Customer Service Representative

Clear Harbor
08.2016 - 06.2022

· Assisted Customers with insurance concerns and questions.

· Provided quotations, reinstate and service client policies.

· Completed internal learning courses to develop operational and professional skills.

· Overseen and managed teams, assisted with mentorship and trained in new recruits.

· 2 x Employee of the year.

Rental Administrator

Century 21
06.2022 - 09.2022
  • Scheduled and coordinated rental team appointments ensuring smooth and efficient daily workflow.
  • Ensuring website listings were up to date and reflected Excel master sheet information.
  • Created Agreements for both tenants and property owners to assist with building stronger client relationship
  • Labeled and filed client documents to ensure organized and efficient recordkeeping.

Property Manager Assistant

Century 21
09.2022 - 04.2025
  • Managed daily operations for residential/commercial properties, ensuring client satisfaction and regulatory compliance.
  • Collected rent, tracked payments, and prepared financial reports for property owners.
  • Maintained accurate records for tenants, leases, and property maintenance.
  • Managed Company's social media platforms ensuring property advertising was done to boost income and brand awareness.
  • Supported the Operations Manager by handling trusted financial and operational tasks such as check pickup, night deposits, and mail retrieval.
  • Served as Acting Property Manager for several months, issuing payments, preparing financial and property reports, meeting with clients on marketing initiatives and task completion, and creating inhouse progress reports for management meetings.
  • Most outstanding team player award.

Rental Specialist

Century 21
04.2025 - 01.2026
  • Rented client properties which created over 60k in revenue for the company within 9 months period.
  • Expanded website property inventory by scouting and securing new listings, increasing visibility to a wider customer base.
  • Advertised and managed property through social media platforms to increase brand awareness and generate revenue.
  • Designed property flyers using graphic design software to support marketing and leasing efforts.

Education

Beaulieu New Testament School
01.2009

Associate Degree - Business Management, Economics, Geography

T. A Marryshow Community College
01.2016

Graduated - English A, Mathematics, History, Geography, Principles of Business, Economics, Agricultural Science, Technical Drawing

Presentation Brothers College
01.2014

Skills

  • Adaptability/Learning Quickly
  • Reliability & work ethic
  • Customer Experience Focus
  • AI Literacy
  • Conflict Resolution
  • Leadership/mentoring
  • Problem Solving
  • Calendar Management
  • Teamwork & Collaboration
  • Documentation & Reporting
  • Graphic Design
  • Proficiency in Microsoft Office

Timeline

Rental Specialist

Century 21
04.2025 - 01.2026

Property Manager Assistant

Century 21
09.2022 - 04.2025

Rental Administrator

Century 21
06.2022 - 09.2022

Customer Service Representative

Clear Harbor
08.2016 - 06.2022

Inventory Clerk (Part time)

NAWASA
12.2015 - 01.2016

Graduated - English A, Mathematics, History, Geography, Principles of Business, Economics, Agricultural Science, Technical Drawing

Presentation Brothers College

Beaulieu New Testament School

Associate Degree - Business Management, Economics, Geography

T. A Marryshow Community College

References

  • Rockell Lewis, Supervisor at Century 21, 473-459-6414
  • Llewellyn Frederick, Previous Property Manager at Century 21, 473-404-3263
  • Nigene Medford, Manager at True Blue Bay Resorts, 473-403-2300
  • Katisha Douglas Human Resource Consultant/Manager 473-416-6716

Hobbies

Football, Drawing, Graphic Design, 

Keshon Joseph