Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenisha Clovey

Customer Service
Victoria ,St.Mark

Summary

Well-qualified customer service assistant familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customers service assistant position. Ready to help team achieve company goals. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking customers service assistant with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Trustworthy and dedicated customers service assistant with 10 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work History

Customer Service Assistant/ Cashier

West Coast Bakery
Victoria , St.Mark
06.2022 - Current
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Managed incoming calls each day with utmost professionalism and knowledgeable service.
  • Answered customer questions about product availability and shipment times.
  • Responded to customer calls to answer questions about products and services.
  • Utilized problem-solving skills to address customer queries and complaints.
  • Maintained clean and organized work environment to maintain customer safety.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Processed refunds and exchanges in accordance with company policy.

Customer Assistant/ Cashier

Bargain House
Town, St.George's
10.2016 - 01.2021
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Restocking of goods

Education

High School Diploma - Foods And Nutrition

St.Mark's Secondary School
Waltham St.Mark
09.2009 - 07.2014

CVQ Level 2 - Early Childhood Development

Ministry Of Education
St.George's
01.2022 - 04.2022

Digital Marketing

Digital Ad Expert
10.2023 - 02.2024

Skills

Cash Handling

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Timeline

Digital Marketing

Digital Ad Expert
10.2023 - 02.2024

Customer Service Assistant/ Cashier

West Coast Bakery
06.2022 - Current

CVQ Level 2 - Early Childhood Development

Ministry Of Education
01.2022 - 04.2022

Customer Assistant/ Cashier

Bargain House
10.2016 - 01.2021

High School Diploma - Foods And Nutrition

St.Mark's Secondary School
09.2009 - 07.2014
Kenisha Clovey Customer Service