Jena Suffren
Morne Jaloux,St. Georges
Summary
Dynamic Photoshop Manager with a proven track record at Sandals Grenada, excelling in team leadership and customer service. Enhanced productivity through efficient workflows and effective decision-making, while resolving disputes to elevate customer satisfaction. Mastered advanced Photoshop techniques, driving creative excellence and streamlining processes for optimal results.
Overview
20
20
years of professional experience
Work History
Photoshop Manager
Sandals Grenada
02.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Photoshop Assistant Manager
Sandals Grenada
07.2019 - 02.2024
- Increased efficiency in the production process by effectively prioritizing tasks based on project timelines and resource availability.
- Streamlined workflow for graphic designers by organizing and managing a library of assets, ensuring efficient access to required resources.
- Offered constructive feedback during creative reviews that led to improvements in overall design quality and effectiveness.
- . Maintained an organized workspace with easy access to essential tools and resources, promoting a productive work environment for all .
Photoshop Supervisor
Sandals La Toc
05.2010 - 07.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Photoshop Sales Rept
Sandals La Toc
01.2006 - 05.2010
- Expanded creative possibilities through mastery of advanced Photoshop features such as layer masks, blending modes, and smart objects.
- Saved time and resources by accurately estimating project scope and timelines, allowing for efficient resource allocation.
- Demonstrated versatility in editing styles by successfully adapting to the unique requirements of various clients and industries.
- Streamlined workflow by developing customized actions, speeding up repetitive tasks and increasing overall efficiency.
Education
High School Diploma -
Sir Arthur Lewis College
The Morne, St.Lucia06-2005
High School Diploma -
Corinth Secondary School
Grand Reviere07-2002
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Photoshop Manager
Sandals Grenada
02.2024 - Current
Photoshop Assistant Manager
Sandals Grenada
07.2019 - 02.2024
Photoshop Supervisor
Sandals La Toc
05.2010 - 07.2019
Photoshop Sales Rept
Sandals La Toc
01.2006 - 05.2010
High School Diploma -
Sir Arthur Lewis College
High School Diploma -
Corinth Secondary School
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