Jadine Joseph

• Monitored system performance to identify potential issues with epic software.
• Collect Payments Via Cash & Card.
• Verified patient insurance eligibility and entered patient information into system.
• Resolved customer complaints using established follow-up procedures.
• Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
• Followed document protocols to safeguard confidentiality of patient records.
• Answer & make calls, scheduled appointments and filed medical records.

• Greeting and directing patients to examination rooms.

• Scheduling patient appointments and making reminder calls.
• Collect Payments Via Cash & Card.
• Assisted radiologic technologists in performing diagnostic imaging examinations, ensuring accurate results.
• Exercised attention to detail when positioning patients for various imaging modalities, capturing clear diagnostic images each time.
• Conducted regular research on developments in radiologic technology to make valuable recommendations on equipment updates and replacements.
• Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
• Processed medical insurance claims and payments.
• Assist Mammogram Tech with Biopsies.

• Answering calls & emails.
• Collect Payments Via Cash & Card.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Conduct basis Urinalysis Testing for, Ketones, GLU, Protein Etc.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.