Type Writing Element / Intermediate
Dean Hazzard
Co-operate Care Executive / Customer Service Representative
Saint David ,Grenada
Summary
A hardworking, dedicated, ambitious, energetic individual who is a committed professional that strives to perform at the highest standard.
A team player, and enjoy networking, building and fostering a productive and positive working environment.
A competent, flexible, and versatile professional, enhance by empowering myself with the necessary skills to perform phenomenally.
Overview
9
9
years of professional experience
12
12
years of post-secondary education
11
11
Certifications
1
1
Language
Work History
Corporate Care Executive
Digicel Grenada Limited
Grenada , Point Saline St. George
09.2015 - Current
September 7th, 2015 - Current
- Corporate Care Executive, directly responsible for providing support to both internal external customers through analysis of their complaints, queries and other issues and concerned received via telephone, electronic medium or face to face.
Customer Service Representative
The Communal Co-operative Credit Union Limited
Grenada , Halifax Street St. George
09.2014 - 09.2015
September 1st, 2014, to September 7th, 2015
- Customer service representative, directly responsible for providing support to both internal and external members through support of signing up, relaying detail information of products and services provided, assisting customer queries received via telephone, electronic medium or face to face.
Outdoor Sales Agent
Digicel Grenada Limited
Grenada , Point Saline St. George
04.2014 - 08.2015
April 13th, 2014, to August 21st 2015
- Outdoor Sales Agent was directly responsible for assisting sales department through means of signing new customers, retailing of credit (Top-up) and handset, also providing high quality level of customer which promotes company brand.
Education
Some College (No Degree) - Administrative Assistant
Grenada National Training Agency
Grenada 09.2017 - 11.2017
Some College (No Degree) - Administrative Assistant
Grey’s Computer Services
Grenada 01.2017 - 08.2017
Some College (No Degree) - Office Protocol
Info Pursuit – IT Solutions & Education
Grenada 01.2016 - 04.2016
Some College (No Degree) - Accounting Clerk
Grenada National Training Agency
Grenada 01.2016 - 03.2016
Some College (No Degree) - Accounting Clerk
Grey’s Computer Services
Grenada 09.2015 - 11.2015
Some College (No Degree) - Dining Etiquette
Info Pursuit – IT Solutions & Education
Grenada 09.2015 - 11.2015
Some College (No Degree) - Public Speaking & Presentations
Info Pursuit – IT Solutions & Education
Grenada 01.2015 - 05.2015
Some College (No Degree) - Busines Etiquette
Info Pursuit – IT Solutions & Education
Grenada 01.2015 - 03.2015
Some College (No Degree) - Principles of Marketing
Info Pursuit – IT Solutions & Education
Grenada 09.2014 - 11.2014
Some College (No Degree) - General Office Administration
Grenada National Training Agency
Grenada 09.2014 - 10.2014
Some College (No Degree) - Secretarial Studies
Grey’s Computer Services
Grenada 01.2014 - 06.2014
Some College (No Degree) - QuickBooks
Grey’s Computer Services
Grenada 01.2014 - 06.2014
Associate of Arts - Associate Degree – Building Technology
T.A. Marryshow Community College
Grenada 08.2011 - 07.2013
Some College (No Degree) - Microsoft Word & Excel
Grey’s Computer Services
Grenada 09.2013 - 10.2013
Some College (No Degree) -
Incorporated Phonographic Society London
Grenada 01.2014 - 06.2014
High School Diploma -
Grenada Boys Secondary School
Grenada 09.2004 - 05.2011
Skills
Sales expertise
Complaint resolution
Report preparation
Key stakeholder relationship building
Administrative support
Creative problem solving
Account management
Communication
Certification
2004 - 2011 Caribbean Examinations Council
Software
Microsoft office Suite
Marketing / Sales
Hobbies
Love to write poetry and produce drawings.
Timeline
Some College (No Degree) - Administrative Assistant
Grenada National Training Agency
09.2017 - 11.2017
Some College (No Degree) - Administrative Assistant
Grey’s Computer Services
01.2017 - 08.2017
Some College (No Degree) - Office Protocol
Info Pursuit – IT Solutions & Education
01.2016 - 04.2016
Some College (No Degree) - Accounting Clerk
Grenada National Training Agency
01.2016 - 03.2016
Corporate Care Executive
Digicel Grenada Limited
09.2015 - Current
Some College (No Degree) - Accounting Clerk
Grey’s Computer Services
09.2015 - 11.2015
Some College (No Degree) - Dining Etiquette
Info Pursuit – IT Solutions & Education
09.2015 - 11.2015
Some College (No Degree) - Public Speaking & Presentations
Info Pursuit – IT Solutions & Education
01.2015 - 05.2015
Some College (No Degree) - Busines Etiquette
Info Pursuit – IT Solutions & Education
01.2015 - 03.2015
Customer Service Representative
The Communal Co-operative Credit Union Limited
09.2014 - 09.2015
Some College (No Degree) - Principles of Marketing
Info Pursuit – IT Solutions & Education
09.2014 - 11.2014
Some College (No Degree) - General Office Administration
Grenada National Training Agency
09.2014 - 10.2014
Outdoor Sales Agent
Digicel Grenada Limited
04.2014 - 08.2015
Some College (No Degree) - Secretarial Studies
Grey’s Computer Services
01.2014 - 06.2014
Some College (No Degree) - QuickBooks
Grey’s Computer Services
01.2014 - 06.2014
Some College (No Degree) -
Incorporated Phonographic Society London
01.2014 - 06.2014
Some College (No Degree) - Microsoft Word & Excel
Grey’s Computer Services
09.2013 - 10.2013
Associate of Arts - Associate Degree – Building Technology
T.A. Marryshow Community College
08.2011 - 07.2013
High School Diploma -
Grenada Boys Secondary School
09.2004 - 05.2011