Davelyn Walcott
St Georges
Summary
Committed Senior Spa Therapist offering extensive knowledge of modern spa care and Hair Care treatments. Successful at comprehensive rejuvenation plans and maintaining long-term relationships with VIP clients. Adept at organization and leadership with an outstanding eye for detail. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Senior Spa Therapist
Spice Island Beach Resort
07.2019 - Current
- Treated guests by providing expert hair, Waxing Nail facials and body treatments.
- Cultivated calming spa atmosphere through cleanliness and design.
- Introduced cleanliness inspection program for treatment rooms.
- Recommended retail products for at-home use.
- Suggested appropriate therapy based on current health of client.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Welcomed clients arriving for appointments.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Performed consultations for patients before scheduling treatments.
- Gained knowledge of facial massage techniques and skin care product ingredients.
Beauty Salon Manager
Self-employeed
03.2012 - Current
- Maintained general appointment calendar and set shift schedules.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Promoted business through marketing initiatives and use of social media.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Managed cash flow, business transactions, banking, and accounting processes.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Scheduled employees to maintain adequate coverage during business hours.
- Sourced high-quality and trending hair care products for salon, placing orders with suppliers.
Hair Stylest
Edith Obugaly
03.2009 - 04.2010
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Resolved guest complaints about service or style.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Organized sales area and work station to showcase products and boost sales.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Determined appropriate hair treatments based on conditions and textures.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Mixed pigments and used proper techniques to achieve desired color.
Education
GED -
University Of The State of New York
Brooklyn NY06.2014
Cosmetology
Empire Beauty School
22 West 34th Street Manhattan NY01.2009
High School Diploma -
Anglican High School
12.1997
Skills
- Aromatherapy Master
- Nail Care Understanding
- Hair Care Product Expert
- Proficient in Eyebrow and Lash Tinting
- Infection Control
- Consultative Sales Strategies
- Excellent Team Player
- Sanitization
- Retail Sales
Timeline
Senior Spa Therapist
Spice Island Beach Resort
07.2019 - Current
Beauty Salon Manager
Self-employeed
03.2012 - Current
Hair Stylest
Edith Obugaly
03.2009 - 04.2010
GED -
University Of The State of New York
Cosmetology
Empire Beauty School
High School Diploma -
Anglican High School
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