Bineesh Kalathil
St.Georges,Grenada
Summary
Results-driven IT Director known for high productivity and efficient task completion. Skilled in strategic planning, cybersecurity management, and cloud infrastructure optimization. Excel at leadership, problem-solving, and communication, ensuring seamless technology integration and operational excellence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
IT Director
Silversands Grenada
Grenada, West Indies
06.2023 - Current
- Administration and managing of 51 rooms resort IT Infrastructure
- Managing Opera PMS, Opera Cloud, Micros Simphony Cloud, BirchStreet, Sun, Cadena, AD Domain controller and troubleshooting
- Preopening of new property 'Beach House' - 28 rooms
- Managing Cisco Meraki network and troubleshooting
- Managing Nonius IPTV /PABX Network
- Managing & Scheduling daily server backup schedule by using Veeam
- Managing CrowdStrike cloud Antivirus
- Managing Google workspace email accounts and licensing
- Managing and Maintaining IT inventory by using Asset Panda
- Planning and designing of new IT projects and documentation
- Coordinating with different suppliers and Support teams
- Planning CAPEX and OPEX budgets.
IT Manager
Jumeirah Maldives Olhahali Island
Maldives, Maldives
09.2019 - 03.2023
- Administration and managing of 67 rooms resort IT Infrastructure
- Managing Opera, Micros Simphony, MC, Sun, Fusion servers, Domain controller and troubleshooting
- Managing Cisco & Juniper network and troubleshooting
- Managing Innspire IPTV & GuestTek IPTV servers and CMS
- Managing & Maintaining Unify Ubiquity Wi-Fi network for guest and staff area
- Managing Fortinet firewall and Cisco core switch
- Network monitoring by using cisco network assistant
- Managing Alcatel PABX Telephone systems
- Managing & Scheduling daily server backup schedule by using Synology DSM
- Managing Kaspersky Antivirus server and clients
- Managing Office 365 email accounts and licensing
- Managing and Maintaining IT inventory
- Planning and designing of new IT projects and documentation
- Coordinating with different suppliers and Support teams.
IT Executive
LUX* Maldives
Maldives, Maldives
09.2014 - 09.2019
- Administration of 193 Rooms Resort IT infrastructure
- Preopening assistance - Including restructuring of entire network, Micros 3700 to simphony upgrade, MC manual process to automatic approval flow
- Provide support for all software and hardware related issues including PMS- Opera, POS Micros Simphony, Material control, Scala Accounts package, Fusion HR, Vision, Infor query and Analysis
- Troubleshooting Guest related complaints like Wi-Fi, IPTV and Telephone
- Installation and Administration of Windows based servers- Domain Controller, File server, DNS and DHCP, Opera, MC, Micros, Fusion and interfaces
- Managing office 365 admin portal
- Administration of Fortinet Forigate firewall and Tiger TMS Gateway
- Managing Cisco network and VLAN with Cisco Network Assistant
- Managing Alcatel PABX Telephone systems including Analog, IP phones and Digital phones
- Managing Innspire IPTV server including Channels and Songs
- Managing Cisco access points with cisco wireless controller and Tiger TMS gateway
- Managing Planet CCTV camera server and backup schedule
- Administration of McAfee Antivirus server and clients
- Backup scheduling and configurations using different applications- Unitrends, Iperius and WD
- Coordinating with different Support teams and Suppliers
- Maintaining inventory.
IT Support Engineer
Sunrise International
Doha, Qatar
03.2012 - 06.2014
- Site support to various clients (Redco Intl, Seagulf W.L.L, Moody Intertek W.L.L, etc)
- Installation, Configuration, Troubleshooting and Maintenance of LAN and WAN
- Installation of Routers, Switches and Wireless Access Points (CISCO, D- LINK, BELKIN, TP LINK) at different client Offices
- Installation of various CCTV camera systems and Panasonic PABX System
- Installation and Configuration of different Network Backup storage devices (WD Share space, WD My book live, etc.)
- E-mail Client configurations (MS Outlook, Mozilla Thunderbird, etc.)
- Installation and configuration of Antiviruses, Account Software (Tally & Peachtree)
- Installation and configuration of PC, Printer, Scanner, MFP Network Printers
- IT asset management.
Network Engineer
Cochin Port Trust
Cochin, India
11.2010 - 01.2012
- Installation, Configuration, Troubleshooting and Maintenance of LAN and WAN
- Network monitoring with Cisco network Assistant
- Configurations of Routers, Switches and PIX Firewall
- Managing Symantec antivirus Server
- Data Centre Management.
IT Engineer
MTS Mobiles
Cochin, India
05.2009 - 11.2010
- Installation, Configuration, Troubleshooting and Maintenance of LAN and WAN
- Network and Bandwidth Monitoring
- Trouble shooting of all OS Related problems, Software, Network Printer and Mail client issues
- Managing user accounts in Domain
- Remote support to Dealer outlets for installing and configuring VPN at various locations across Kerala
- Installation and configuration of IBM- X3610 Servers for different purposes-Print server, File server and Call management Server etc
- Installation of Symantec Antivirus and updating on all client systems
- Coordinating with different Vendors
- Asset Management.
Hardware and Network Support Engineer
CMS Computers Ltd
Calicut, India
05.2008 - 05.2009
- Computer systems assembling servicing and Installation
- Installation of networks, Hubs, Switches, Modems and TCP/ IP as main protocol
- Assembling, installing and troubleshooting Printers and Scanners
- Trouble shooting Windows problems, LAN Issues, and Network connectivity
- To give Live Technical Support to Client's representatives
- Desktop Support in TATA AIG Life Insurance Co.LTD
- Desktop Support in ING Vysya Life Insurance Co
- LTD
- Monitoring of leased line and ISDN
- Installation and configuration of various client software's
- Installation and configuration of antivirus and EPO agent updating
- MS-Outlook, Outlook Express, Lotus Notes installation and configuration
- Software installation and database configuration.
Education
Skills
- PMS- Opera Cloud & Opera V5
- POS-Micros Simphony Cloud , Simphony27,Micros 3700
- Micros Fidelio Materials control 88
- BirchStreet,
- SUN 63,Scala Accounts package
- Fusion HR,Cadena HR
- Infor query and Analysis
- System administration & Networking
- Assembling, Installing,Troubleshooting PCs
- Printers
- Microsoft servers
- Raid controllers
- Network Administration
- VLAN configuration
- Google workspace
- Exchange server 2008
- Office 365 admin center
- InnSpire IPTV system
- GuestTek IPTV
- Nonius IPTV
- Alcatel PABX systems
- File server
- Email clients
- DNS
- DHCP
- Active directory
- Fortinet FortiGate
- SonicWALL
- Cyberoam firewalls
- Backup - Synology,Veeam ,Unitrends
- Antivirus - Kaspersky, CrowdStrike,McAfee antivirus
- IT service management
- IT service delivery
- Disaster Recovery
- Operational Reporting
- Information Security
- Teamwork and Collaboration
- Project Coordination
- Budget Control
Certification
- JUNIPER MIST WiFi
- MICROSOFT CERTIFIED SYSTEMS ENGINEER (MCSE)
- APTECH CERTIFIED HARDWARE PROFESSIONAL(ACHP)
Accomplishments
- Manager of the Quarter -Jumeirah Maldives 2023 (Winner)
- Manager of the Year Jumeirah Maldives -2023 (Nominee)
- Manger of the Quarter -SilversandsGrenada -2024 (Winner)
Affiliations
- Hiking
- Playing Cricket
- Travel
References
References available upon request.
Websites
DECLARATION
I, Bineesh.MK, hereby declare that the details furnished above are true to the best of my knowledge and
belief.
Place : Grenada
Date : 01/04/2024
Timeline
IT Director
Silversands Grenada
06.2023 - Current
IT Manager
Jumeirah Maldives Olhahali Island
09.2019 - 03.2023
IT Executive
LUX* Maldives
09.2014 - 09.2019
IT Support Engineer
Sunrise International
03.2012 - 06.2014
Network Engineer
Cochin Port Trust
11.2010 - 01.2012
IT Engineer
MTS Mobiles
05.2009 - 11.2010
Hardware and Network Support Engineer
CMS Computers Ltd
05.2008 - 05.2009
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